Heart of Texas Network Consultants Blog

Heart of Texas Network Consultants has been serving the Central Texas area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

It Takes 10-12 Positive Customer Reviews to Make Up for One Negative Review

b2ap3_thumbnail_unhappy_clientele_400.jpgWe all like to think that our businesses are the most influential in our chosen field. However, the true scope of how true this is, lies not only in your expertise, but also with your clients. If they aren’t satisfied, you can be sure that this fact will reflect itself in your sales figures.

0 Comments
Continue reading

How to Optimize Your Twitter Background

b2ap3_thumbnail_custom_twitter_background_400.jpgDue to Twitter's popularity, it can be difficult to establish a significant presence on the social media giant. To succeed, you have to grab a user's attention immediately when they visit your page. Having an dynamic background image will help improve your chances of landing a new Twitter follower. Here's how you do it!

0 Comments
Continue reading

Amazon Suggests Drone Deliveries Not Far Off

b2ap3_thumbnail_adrone400.jpgDo you ever feel like you're living in the future? With all the technological advancements designed and manufactured to entertain us or make our lives easier, we don't often take a minute to realize how much the world has changed in a very short period of time.

0 Comments
Continue reading

'Ellio! Can I bye o' Ofsistance?

b2ap3_thumbnail_helpdesk400.jpgHow does it make you feel having to call IT support? If you've never talked with one of our IT technicians, then you may think of the stereotypical scenario of dealing with an incoherent foreigner and dread making the call. We feel IT Support should be quick, easy, and resolve the problem, not test the limits of your patience.

0 Comments
Continue reading

Bulletproof Your Customer Service Policy

b2ap3_thumbnail_success400.jpgThe way you treat customers, handle their feedback, and serve their needs can be the most powerful selling point of your business. Customer satisfaction comes down to the way customers feel after they've made a purchase. Your customer service policy can either make or break your business. Here's how to bulletproof your customer service policy.

0 Comments
Continue reading

MOOOOVE! IT Support Lessons from Nick Burns

b2ap3_thumbnail_burns400.jpgIT support is not without its stereotypes. These stereotypes can make for some great humor, as seen in Jimmy Fallon's Saturday Night Live character, Nick Burns, Your Company's Computer Guy. Behind every Nick Burns stereotype is a truth about poor IT service. Let's take a look at Nick to show you how we are nothing like him.

0 Comments
Continue reading

Shut the Back Door! Paying Attention to Your Customers

b2ap3_thumbnail_backdoor400.jpgIf the front door represents the entry point to your company where prospects turn into customers, then the back door represents weaknesses in your business model that provide customers with reasons to look elsewhere.

0 Comments
Continue reading

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Quick Tips Lithium-ion battery Hardware Productivity Microsoft Productivity Gmail Internet Tip of the Week Workplace Tips Passwords Innovation Mobile Device Management USB Facebook Marketing Bandwidth Business Computing Password Save Money Chrome Software Smartphones Managed Service Provider Upgrade Bring Your Own Device Education Cybercrime Vendor Management Data Management Network Smartphone Browser IT Services Efficiency BDR Customer Relationship Management Proactive IT Backup Disaster Recovery Holiday Collaboration History IT Support communications Unified Threat Management Saving Money Managed IT Services Apps Networking The Internet of Things Windows 10 Cost Management Update Information Cybersecurity Google Android VoIP Data Recovery Laptop Hard Drives Technology Vulnerability Remote Computing Hosted Solutions Miscellaneous Automation Information Technology Phishing Wireless Technology Alert Retail App Best Practices Mobile Devices Operating System User Error Maintenance Application Spam iPhone Windows 10 Server Big Data Security Hackers Router Telephone Systems Tech Term Wireless Artificial Intelligence Cloud Computing Government Managed IT Services OneNote Mobile Computing Windows User Tips Google Drive PowerPoint Encryption Computer Office 365 Data Security Tech Support Going Green Humor Current Events Tablet Shortcut Wearable Technology Small Business Email Office Malware Social Business Continuity Privacy Business Computers Social Media Health Excel Data Backup BYOD Outsourced IT Avoiding Downtime Wi-Fi Microsoft Office Gadgets Virtualization Internet of Things Antivirus Money Users Unsupported Software Cloud Network Security Search VPN Office Tips Applications Mobile Office Business Management Employer-Employee Relationship Data Ransomware Law Enforcement Hosted Solution WiFi Hacking Best Practice IT Support Risk Management Two-factor Authentication Communication Printer Windows 8 Mobility